Security expectations used to be a big-company issue. Today a two-person business can be asked for an incident response plan by a marketplace, a customer, or an insurer in the same month. This page summarizes the main drivers and where each comes from. It is a plain-language summary, not legal advice.
NIST published Cybersecurity Framework 2.0 in February 2024. It organizes security into six functions: Govern, Identify, Protect, Detect, Respond, Recover. “Govern” is new and covers strategy, roles, policy and oversight. NIST also publishes a Small Business Quick-Start Guide. Its early priorities are what most plans start with: multifactor authentication, unique strong passwords (with a password manager), updates and patching, tested backups, full-disk encryption, and staff training.
Amazon’s guidance for solution providers and developers using SP-API says providers must notify Amazon at security@amazon.com within 24 hours of detecting a security incident, keep an incident response plan approved by senior management and reviewed every six months, designate an incident contact, remove access within 24 hours of a role change, and delete personal information within 30 days after order delivery. Credentials must be encrypted and rotated, and logs reviewed regularly. Source: Amazon SP-API key security controls guidance. Approval remains Amazon’s decision.
PCI DSS v4.0.1 is the current version of the card-industry standard. Its future-dated requirements became mandatory on 31 March 2025, including multifactor authentication for all access into the cardholder data environment (requirement 8.4.2). Merchants that use a hosted payment page can often reduce their scope a great deal, which is why we start with a scope review. Source: PCI Security Standards Council.
Larger customers routinely send vendor questionnaires such as the Shared Assessments SIG or the Cloud Security Alliance CAIQ, or ask whether you hold a SOC 2 report or ISO/IEC 27001 certification. A small company often cannot afford an audit yet, but can show a written policy set, a tested incident plan and consistent questionnaire answers, which is where most deals are won or lost. A readiness map shows what an auditor would ask for when you are ready.
Cyber-insurance applications commonly ask whether you use multifactor authentication, keep offline or immutable backups and test restores, run endpoint protection, patch promptly, train staff, and have a written incident response plan. Answers must be truthful; a wrong answer can jeopardize a claim. Our insurance checklist helps you answer accurately and fix gaps before renewal.
The practical defences are well known: MFA on email and remote access, patching, offline or immutable backups that are actually restored in a test, least-privilege access, and a rehearsed response. Those are the first things in the roadmap and in the tabletop exercise.
Staff now paste text into public AI tools. A short AI-use policy sets which tools are approved, what data must never be entered (customer personal information, credentials, confidential contracts), and that a person reviews AI output. It is one of the eight policies in the pack.
Laws and policies change. We check current versions when we write your documents, but you should confirm legal obligations with your lawyer.
Tell us your company size, the tools you use, and what prompted the request (a customer questionnaire, an insurer, an Amazon application, or just wanting a plan). We reply with a short scoping note and a written confirmation of price and scope before any work starts.
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